A to Z on Why Facebook CAN’T Be Worth $100 Billion
In addition to explaining at http://blog.adonomics.com why Facebook is worth $100 billion, let me also mention the reasons from A to Z why I’ve been told Facebook can’t possibly be worth $100 billion and briefly refute each of them.
a. It only has $100 million in 2007 Revenues — Google only had $86 million in 2001 revenues before co-opting Overture’s Bid-Based, Cost Per Click advertising system as the perfect monetization vehicle for a search engine site whose goal is to get you to leave the site. Now, Google has a market valuation of $218 billion. The same thing will happen for Facebook when it co-opts a Cost Per Customer Acquired transaction system as its perfect monetization vehicle which is for a site whose goal is to get you to stay on the site.
b. It only has $30 million in 2007 profits — Google only had $6 million in 2001 earnings before learning how to monetize search. Google has 2007 earnings of $4+ billion. Facebook’s cost structure is already paid for with its current, ill-fitting, link-off advertising model and so all almost all future revenue will drop straight to the bottom line.
c. It is yet another flash-in-the-pan social network that will fade like Friendster and Orkut — Yahoo thought the same thing about Google (i.e., search is a commodity feature and not a business and will be replaced by something else). They were wrong and Google has surpassed Yahoo’s value because it became difficult to buy or build a faster, better, easier or cheaper than Google and the Google brand “stuck” in consumer’s minds. Facebook will be the social operating system brand that sticks in consumers’ minds and it will be very difficult to build a faster, better, easier or cheaper social networking experience than Facebook.
d. MySpace is still bigger — yes but about half of their users are either identity/advertising bots or fantasy identities. However, these millions of fake, exhibitionistic avatars are not, in the long run, that interesting to maintain nor fun to interact with when compared to Facebook’s users who are real people with real friends with their real names, faces, birthdates, likes and dislikes showing.
e. Google will crush it — Google’s brand power has only extended into GMail (which is still far behind Yahoo Mail and Microsoft HotMail) and they have failed miserably in video (so they bought YouTube), in VOIP (so they bid for Skype but lost out to eBay), and in hundreds of other Google Lab apps that haven’t broken out to mass market audiences.
f. Open Social will crush it — herding 18 to 50 cats to build a social operating system will inevitably lead to a lowest common denominator set of features, a committee-designed UI and variably extended API that will not be compelling for end users. Imagine if the MP3 player industry tried to standardize on their own version of iTunes and an iPod — it would never be as clean as Apple’s. In addition, the advent of Facebook licensing their Social Networking API to Bebo and others means that every wanna-be social network can now get the secret formula to “the Real Thing” vs. Google’s imitation brand.
g. Users will hate it when they understand the privacy issues — in reality, Facebook users understand that what they put on Facebook can be seen by their 300 to 500 friends and this doesn’t particularly bother them. This “transparent lifestyle” works because it brings benefits to those who practice it that outweigh any real or perceived negatives. In addition, for those who want more privacy than Facebook’s defaults, all of the necessary privacy settings are there to achieve any level of control as to who sees what about you and your profile. Those who don’t trust these controls can simply not join. However, this represents a tiny minority of the people in the countries where Facebook has been launched.
h. E-mail / Search / Groups / etc. Suck on Facebook — although the Facebook apps mentioned have limits in comparison to their Web 1.0 counterparts, in most cases they also have HUGE benefits. For example, e-mail is limited by the lack of Forwarding, Sorting, Searching and CC’ing, however it benefits from being completely free of SPAM due to Facebook’s role as sherrif enforcing Terms of Service that punish those who would abuse their right to e-mail others. This is an also an example of how having simple, single function apps where every feature is used almost every day is better than having complex, kitchen sink apps that need to find an antidote for their feature bloat.
i. Facebook Apps are Toys for Toddlers — although some people of a certain age and relationship status (e.g., a certain all things digital columnist) don’t need or understand many of the flirtation and courtship apps that are popular on Facebook, they do serve a purpose for millions of Facebook users. In addition, apps like Birthday Calendar and Top Friends have real utility in managing your personal and business relationships with a level of connectedness that was typically reserved for very ambitious sales people and CEO’s who took it upon themselves to learn their customers and competitors’ spouses’ names, childrens’ names, pets’ names and birthdays.
j. People won’t click on ads — the low click-thru on Facebook CPC ads that take the user off of the site is really a testament to the stickiness of Facebook itself. If and when Facebook offers web search (in addition to people, event, group and app search), then click-thru rates will probably approach Google’s for that aspect of the site. In additon, when clicks stay within the site or are made to look like the Facebook newsfeed feature, they enjoy higher click-thru rates than Google’s sponsored links.
k. It’s all college students who won’t buy anything — in every country but the US the demographics of the users matches those of the online population. It is only in the US, where thanks to its 80% to 90% penetration of colleges that the demographics of the users skews to the 18 to 24 year old group. Even this is changing quickly and will continue to grow as the parents, aunts and uncles of high school and college age students begin to understand how useful Facebook is.
l. Business users will stay on LinkedIn — the instant that Facebook finishes their feature for grouping friends by their various types (e.g., school, social, church, business, family, etc.), sites such as LinkedIn will begin to see a mass exodus to Facebook. This may even be accelerated by LinkedIn’s support of OpenSocial which will allow “Exodus Apps” to be written that copy out a user’s profile and connections and migrates them over to Facebook. The reason for this is that Facebook is a site that is visited daily for news and updates whereas LinkedIn is only checked periodically when seeking a new job or business connection.
m. Older people won’t go on Facebook — those older people who loved AOL (and may still be on it) because it is a way of using the web that is shielded from some of its more offensive areas will also love Facebook when they are exposed to it. In addition, older people have children and grandchildren on Facebook that they wish to connect to and Facebook makes this easier than any other system available to them.
n. It hasn’t been localized — this is being fixed but even with its english-only user interface some of the fastest growing countries are places like Turkey and Egypt. This shows the power of Facebook is not the technology or interface but the people that are on the site and once a country tips toward a social network like Facebook, it will be almost as hard to get them to switch as getting the country to change their native language.
o. It has embarrassing photos from my college days — these are easily removed and will soon be easily segregated into areas that will be hard for business collegues and prospective bosses to find. In addition, many in the coming generation are more willing to have who they are be seen by not only their peers but also those who are older (e.g., witness the prevalence of tatoos and piercings in such business settings as high end restaurants, expensive stores and even banks).
p. The Social Graph is a silly term — every revolution needs its buzz word and this one does a fairly good job of describing the fact every person on the planet is connected to one another by a social fabric of friendships and relationships that can be mapped (or graphed) as a series of nodes and lines. Facebook’s goal is to have the most accurate online picture of this social graph and to leverage it by watching the actions of its users and alerting these users’ friends of what they are doing.
q. The management team is full of amateurs — although young, Facebook’s key managers have been parts of major companies before such as AOL, Amazon, etc. and their board includes the founder of PayPal (i.e., Peter Theil who beat an incumbent giant as they tried to launch a competitive payment system, executed an IPO for an initial liquidity event and then grew so threatening they forced eBay to purchase them at a post IPO premium). To date, the Facebook team has grown the company from 3 users to 60 million and from a $10 million valuation to $15+ billion valuation. All in all, not bad for a “bunch of amateurs.” Matt Cohler, Dustin Moskovitz, Adam D’Angelo, Chamath Palihapitiya,Owen Van Atta, Gideon Yu, Dave Morin, Ami Vora, Dave Fetterman have the right stuff and it shows as their their rocket ship has not only achieved escape velocity but is also more than half way to infinity and beyond.
r. Mark Zuckerberg is too young/arrogant/stupid/nervous on stage/insensitive — the same thing was said in just about every first press article about Bill Gates — the other Harvard drop-out that started an OS company with his former roommate. Mark has actually retained a level of humility that is admirable for someone so young with so much early success. I credit this to his parents and to him having his sister in the company to remind him and others about exactly how he was as an awkward youngster.
s. Facebook doesn’t care about their users — it is clear that Facebook is willing to push the envelope WRT features such as the newsfeed and beacon that its users either don’t initially understand or fully appreciate. However, Facebook is also fanatical about creating a safe platform where people are who they say they are (unlike MySpace) and which is family-friendly and where SPAM and phishing scams and data scraping efforts are essentially impossible.
t. The web should be open — As Dave McClure says, “open is not better, better is better.” The advantage of a walled garden with a strictly enforced Terms of Service is that those who would abuse the trust built into the system can be kicked out. This makes it better for those who choose to participate in an environment that works well for them. Most of those crying for Facebook to open up their bag of crown jewels are competitors who would never think of doing the same thing with their most highly prized assets.
u. Facebook is just AOL warmed-over — AOL was well-liked (even loved) by many users for what it offered with 10’s of millions paying a monthly fee just for the right to use it (even after the web became free) and unlike AOL which tried to keep their users from discovering the real web, Facebook’s users know all about the real web and are choosing to spend more and more time inside of Facebook because this is where their friends are. Just like that bar in Boston, Facebook is the place “where everybody knows your name and they’re always glad you came.”
v. Everyone in Brazil uses Orkut and everyone in the Phillipines uses Friendster — this just shows the stickiness of even a less than fully capable social network when an entire country standardizes on it. This loyalty and tipping-point style of dominance is what Facebook is enjoying in almost all of the countries where there are large economies. As I’ve said, getting a country to change its dominant social network is like convincing it to change its native language — it just won’t happen because everyone has to change on the same day to make it work.
w. Google / Yahoo can simply turn their e-mail systems into social networks — no they can’t because they don’t have their users’ permission to do so. In Facebook, if I add a friend I know that my whole network of friends will see this. However, if I add a GMail address, this can’t be shared with the rest of my address book and it is not even clear how one member in my address book, known only via an e-mail, would be recognized by someone else (e.g., “DM2007@aol.com just became friends with NiceGirl05@gmail.com” is much less useful than “Danna Lorenzen just married Kevin Holmes”).
x. Google owns web search forever — while the term Google currently equals Search in most users’ minds, the Facebook Search box is a wedge in this tight coupling the desire to search for something and going to the Google.com home page. The thin end of Facebook’s search wedge comes from the People/Event/Group Searches that are now performed more efficiently at Facebook. When users fully adopt Facebook as their gateway to the web, and Facebook offers web search (powered by Microsoft), then many users will opt for the most convenient Search box which will be inside of Facebook.
y. Microsoft’s investment doesn’t matter — given all of the software wars that Microsoft has won (e.g., Character OS, Graphical OS, Development Environment, Word Processing, SpreadSheet, Presentation, Database, Browser, Server, etc.), it is a mistake to dismiss them when they pick an ally in the Social Operating Systems war. Steve Ballmer likes to win and he has a 30 year track record as a winner — don’t underestimate the 3D chess match he and Bill are playing to beat Google using Facebook.
z. It can’t be worth $100 billion because it is actually worth more than $100 billion — okay, you got me. I can’t refute this one.
Thanks,
Lee Lorenzen
CEO, Altura Ventures LLC — the first facebook-only VC
(c) 2007 - 2008 Altura Ventures LLC.
January 11th, 2008 at 6:53 pm
You’ve chosen Google as a benchmark precisely because they managed to attain a $100 billion+ valuation deserved by revenue. Actually, Friendster would be just as good a comparison. All three of Facebook, Google, and Friendster share the same starting hypothesis (popular un-monetised product) and you presume Facebook will follow in Google’s rather than Friendster’s footsteps only out of hope!
I find the comparison with Google - just because they too started in a garage/dorm-room, you know - to be painfully unhelpful.
Although, for your other reasons, I also share your optimism!
January 11th, 2008 at 11:22 pm
[…] A to Z on Why Facebook CAN’T Be Worth $100 Billion […]
January 15th, 2008 at 7:42 pm
Dan,
Google is my choice as an existence proof of the concept that a company can be worth over $100 billion by first having massive usuage and then adopting another company’s monetization engine (e.g., Google circa 18 months before their IPO when they copied Overturne’s patented Bid-based Cost Per Click advertising model).
In the case of Facebook, there are numerous existing $100 billion sized business models to choose from:
1. Web Page Search with Sponsored Links — one bizdev deal with Google, Yahoo or Microsoft and Facebook would be able to generate $1.2 billion per year from Bid-based Cost Per Click links. I’m guessing that they are currently prohibited from doing this by the Microsoft deal, so we probably won’t see this low hanging fruit revenue until Facebook decides they want to start this. The only reason for delay is to get out from under their current restriction (which was probably part of Microsoft’s first ad deal with them). At that point, they can put powering their Web Search out to bid. My guess is that Microsoft will win this bidding war and the rate will guarantee Facebook minimum web search revenue of at least $1 billion per year (i.e., 80% to 90% of the revenue Microsoft makes from this).
2. Person to Person Payment System — one bizdev deal with eBay would lock in PayPal as the exclusive payment system for Facebook. eBay (or Visa, or AmEx or MasterCard) would pay at least $1 billion per year for this right because it would be a HUGE opportunity to lock in 60 to 200 million new users of their payment system and also allow them to sell other financial services to theese folks (e.g., off-line credit cards, loans, etc.)
3. OneCart Shopping Mall — one bizdev deal with SHOP.COM (and Microsoft) would lock in SHOP.COM as the exclusive, multi-vendor mall for Facebook with 1,000 merchants (e.g., top e-tailers, catalogers, retailers). This Facebook Mall would have a single shopping cart, gift registry, store navigation and product search and these 1,000 merchants would pay $1 million per year in base mall rent plus performance-related rent equal to $5 per new shopper to their housefile. This type of system would generate $1 to $2 billion per year in mall rent and Microsoft would be willing to back this deal.
With $2.4 billion per year in revenue from 3 bizdev deals that leverage their 2008 install base of 200+ million users, all you need to get to a $100 billion valuation is a 42 P/E ratio.
Thanks,
Lee Lorenzen
CEO, Altura Ventures — the first Facebook-only VC
(c) 2008 Altura Ventures LLC.
February 22nd, 2008 at 9:43 pm
Let me start by saying that Adanomics’ thoughts are obviously the product of a ton of research and intelligent thought, and I agree with a lot of what is said. Having already said that, let me pick some fights, because that is my nature. (What have we learned if we all agree, and on everything said?)
d. e. j. k. w. x. Google, MySpace, Facebook, Yahoo, Microsoft & Apple
You can’t be everything. Companies must do well to remember this. Why did Google do so well? Not from giving more accurate search results, not from some overly complex advertising system, and certainly not for the cutely misspelled name, Google, which was supposed to be Gogle, a physics measurement term.
They became popular, because they focused on an empty screen and a box to enter a search term. The web was 99% full of shit, and it’s up to 99.999999999999% these days. Remember that most web pages are just porn, the majority of user’s favorite past-time activity (Oh, c’mon, you’re no different user #123456 “IlikeItKinkySoSpankMeHarder”). People came to the web to do one thing, and not to be distracted by a million other things. Yahoo has never, ever, learned this. How do they try to differentiate? By providing a distraction-crammed start point. “You didn’t come to our page to search, you came for one of the billion other businesses we bought, or mashed-up.” Disagree with me? Say “Yahoo” out loud, and immediately write down a sentence that distinguishes them from everyone else. (Don’t cheat and look for their corporate mission, they don’t know either.) Why do you think they’ve always struggled, and are still being bullied into selling by Microsoft, a company that has a similarly lame online presence? They were never really in the search battle, and are more similar to Facebook, with their thousands of loyal micro-communities, purchased from desperation. This is the ultimate test for a business to know if it is valuable to the community it serves. Try it out on all the companies you know that are doing very well, and those that are not. Most importantly, always try it on your new business ideas.
The point is that Facebook users went to college, and MySpace users did not. Why isn’t this fact mentioned more often? Facebook is talked about and often praised, by whom mostly? Well, by readers of Adonomics, or you, someone interested in the business of socially commercial web apps. Why? Most of you went to college. Remember that Facebook only opened up very recently, and is truly a huge bouncer and club manager to many elite social clubs. Their launch and entire brand strategy comes right out of Google’s gmail private beta invitation, yes, the one that so effective, that folks were actually able to sell the limited invites on Craigslist for $5 a pop! Look at this lame attempt by a Bill Gates invested startup, Xobini: http://redeye.firstround.com/2008/02/bill-gates-demo.html#comments
Haven’t heard about it yet? That’s a fairly simple explanation: there is no reason for you to have heard about it. GMAIL was offering 1 gig of free space, virtually unlimited storage, at a time when the best alternative was 20 MB. Xobini’s private beta invitation actually requires the user to jump through several very big hoops, including building your own web blog. How many people are going to build a web blog, link to Xobini, and all to try something that very closely resembles the filters, stars, and simple tags that are already in GMAIL? Maybe Xobini is going to be big, but the marketing message is totally lost on me, as to what needed value their brand will become known for.
Facebook is known to be the place to connect with your pals from one particular social group, or more, but not for meeting new people. That is where MySpace excels. “MySpace, the world’s 1st meat-market!” There is room for both communities to always exist, but Facebook shows much better potential as a business. Please don’t compare them to Google Search, yet, or even hint that they could easily compete. I’ve never searched Facebook, unless looking up a person or group that I know is there. There is too much Yahoo-esque micro-community activity on Facebook for it to take my share of mond for the search start point. However, one area that Facebook could take away users from MySpace is to adopt more techniques learned from LinkedIn. LinkedIn is Facebook for business people, but they allow users to meet new people. They also provide a very convenient and professional place to put your resume, and post/look for jobs. LinkedIn’s brand is professional, and for the time being, upholding that professional-feeling network separates them from the likes of MySpace and Facebook.
On the topic of revenue for Facebook. Today’s Tech Crunch on ad-revenue: Click Fraud Keeps Rising, Up 15 percent in 2007. You know why? Too many people coming to the party. Think about how your brand should create value if you are a burgeoning internet business, and not how to compete doing the same thing as everyone else. Simply put, be a trend-setter, not a follower.
Recently, Amazon tried tapping ad-spots, CPC, CPM, etc: http://redeye.firstround.com/2008/02/amazon-producta.html#comments. The results are not promising. Amazon’s brand: “we have anything you want, we’re like the Amazon jungle blah blah”. Ok, you’re ready to buy something on Amazon as a long-time customer. You search for the product and are ready to pay Amazon for the first listing you see, but upon clicking on what you thought was your product, you’re transported to some 3rd party site, and are totally confused. This is how Amazon tried to reverse the declining amount of users that use Amazon as their 1st point of product search.
No, a better way to get folks to use Amazon more often as the starting point for all product related searches, would have been to include more external resources: consumer reports, specific product or brand related pages, community sites (Facebook) etc.. That way the consumer wouldn’t have to go somewhere else for information not expressly involved in the transaction.
Conclusion
Yeah, Facebook is worth well over $100 Billion of potential opportunity, but so are MySpace, and the rest in the right hands. The most important thing to learn from community sites like MySpace, Facebook and YouTube that the Adanomics article above implicitly states is that there are incredible amounts of value lying on the table from connecting people, both which each other and with efficient technology and process solutions. Look at tax returns. Intuit and H&R Block began offering tax returns in a simple and cost effective fashion. You know what happened? The Percentage of people that actually filed their returns on time went up by half! More powerful, is that they now file well in advance of the due date in anticipation of their return!
The next major innovations to come in our lives from these trends are popularly talked about already, though my ego would love to take credit for coming up with them: online voter registration & ballot casting, complete electronic system of payments, and wireless coverage of the whole country. Facebook would be a great launch vehicle for these business models, capturing millions of users at a negligible acquisition cost.
Those are in the limelight, but use your imagination for what is behind some entrepreneur’s secret plans: Genetic improvements from learning from you and your network (pre-birth), AI (it’s already there when you get an appointment reminder in Outlook), and remote education at the highest level possible and free to the entire world (By far America’s biggest danger). We will continue to see more and more impressive community-centric business models revealed over time, and the person pulling the levers behind the curtain is going to have an even harder time focusing on a clear message to the consumer of how their brand is differentiated and known to be valuable for.